Customer Care Center

1 Year Limited Warranty

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Your unit is protected by a manufacturer’s limited warranty for one year from the original date of purchase. If your unit develops a defect in workmanship within one year of purchase, we will arrange a repair, replacement or refund, provided the appliance was used under normal operating conditions as intended by the manufacturer. Please refer to your user manual for full details of the Mason & Deck limited warranty.

Orders Outside of the Contiguous United States

Your purchase is protected under the 1-year limited warranty. However, in the case of replacement or refund, Mason & Deck will neither pay the cost of additional shipping nor refund the cost of original shipping. To initiate a repair, replacement or refund under warranty, please contact Mason & Deck customer support at info@masonanddeck.com.

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